Contact Us
UL Federal Credit Union Main Line
(337) 482-6956 (Monday-Friday, 8 a.m. – 5 p.m., Central Standard Time)
Debit Card Support
Report a lost or stolen card, suspected fraud, or transaction dispute
(800) 232-9616 (Monday-Friday, 8 a.m. – 5 p.m., Central Standard Time)
(800) 472-3272 (After-hours and holidays)
Activate card and Set/Update PIN: (800) 992-3808
Credit Card Support
Report a lost or stolen card, suspected fraud, or transaction dispute: (800) 449-7728
Activate card and Set/Update PIN: (888) 886-0083
Telephone Banking (Audio Response) Access
(337) 482-2828
Bill Pay Support
(844) 279-3558
Send us your questions and comments. Don’t include sensitive personal or financial information (e.g. account numbers, social security numbers, credit or debit card numbers, driver's license or passport numbers). We will respond as quickly as possible.
You can also call us at (337) 482-6956 or toll-free at (800) 232-9616 Monday-Friday, 8 a.m. – 5 p.m. Central, excluding holidays.
